Monitor and manage all aspects of your online reputation, including listings, reviews, mentions and more.
-Build consumer relationship
-Generate, manage and display --review
-Bench yourselves to competitors
-Identify common and trending keywords
-Increase visibility in Search
Receive an alert the moment a review is submitted on all of the most popular review sites, including Yelp, Facebook, and Google+, as well as a ton of sites that are relevant to your specific industry (e.g., TripAdvisor, RateMD, Cars.com, etc.).
Easily gather new reviews from delighted customers and ensure that negative reviews stay private.
Find “mentions” from news sites, blogs and social networks so you get the full picture of what people are saying about your business.
Monitor what your competition is doing online and build strategies to gain more customers in your area.
Simple social media management
Save time by using one platform to monitor and analyze your social media efficacy.
Monitor web presence
View the accuracy of your business listing data across the web on all of the major directories and citations. Listings are crucial to making sure people can find you on Google.
Whether it’s a five-star oil change or a one-star root canal, Reputation Management retrieves ratings and comments from all of the biggest review sites, as well as dozens of industry-specific sources.
Reviews are critical for online success, but generating and managing them is hard work.
Solicit feedback from customers, both online and in-store
Find out what your consumers like best and where you can improve
Spread positive reviews throughout social media
is important to your business can respond to your consumers. Responses build trust, which translates into higher loyalty and increased sales.
Your business can respond with an apology, explanation or incentive to win the customer back.
Spread the word! Share it around multiple social networks with a click of the ‘Share’ button.
Get the high-level view on all aspects of your online reputation through weekly executive reports.